@import url('https://fonts.googleapis.com/css2?family=Outfit:wght@400;500;600;700;800;900&family=Inter:wght@300;400;500;600&display=swap');

:root{
  --gold:#dca85b;
  --gold-light:#fde4b8;
  --gold-dark:#986f32;
  --gold-glow: rgba(220, 168, 91, 0.6);
  --brown:#4A2C00;
  --bg-deep:#050302;
  --bg-dark:#0a0705;
  --text:#f8efe0;
  --muted:#b8a080;

  --ok:#10b981;
  --warn:#f59e0b;
  --bad:#ef4444;

  --radius: 16px;
  --radius2: 24px;
  --ease: cubic-bezier(.25,.8,.25,1);
}

*{box-sizing:border-box;margin:0;padding:0}
html,body{height:100%}
body{
  font-family:Inter,system-ui,-apple-system,sans-serif;
  color:var(--text);
  background-color: var(--bg-deep);
  overflow-x:hidden;
}
a{color:inherit;text-decoration:none}

body.no-nav{padding-top:0}

/* Ambient animated background - Much deeper and dynamic */
.bg{
  position:fixed;inset:0;z-index:-1;pointer-events:none;
}
.bg::before{
  content:"";
  position:absolute;inset:-50%;
  background:
    radial-gradient(circle at 10% 20%, rgba(220,168,91,.15), transparent 30%),
    radial-gradient(circle at 80% 40%, rgba(74,44,0,.25), transparent 40%),
    radial-gradient(circle at 45% 85%, rgba(220,168,91,.12), transparent 45%);
  filter: blur(25px);
  animation: drift 25s ease-in-out infinite alternate;
}
.bg::after{
  content:"";
  position:absolute;inset:0;
  background-image: linear-gradient(rgba(220,168,91,.04) 1px, transparent 1px),
                    linear-gradient(90deg, rgba(220,168,91,.04) 1px, transparent 1px);
  background-size: 50px 50px;
  mask-image: radial-gradient(circle at 50% 20%, black 10%, transparent 80%);
  opacity:.5;
}
@keyframes drift { 
  0% {transform:translate3d(-2%, -2%,0) scale(1)} 
  50% {transform:translate3d(1%, 2%,0) scale(1.05)} 
  100% {transform:translate3d(3%, -1%,0) scale(1)} 
}

/* Drag overlay */
.drag-overlay {
  position: fixed; inset: 0; z-index: 9999;
  background: rgba(0,0,0,0.8); backdrop-filter: blur(10px);
  display: flex; align-items: center; justify-content: center;
  opacity: 0; pointer-events: none; transition: opacity 0.3s ease;
}
.drag-overlay.active { opacity: 1; pointer-events: all; }
.drag-content {
  text-align: center; color: var(--gold-light);
  border: 3px dashed var(--gold); padding: 60px 100px; border-radius: 30px;
  background: rgba(220,168,91,0.05);
  box-shadow: 0 0 50px rgba(220,168,91,0.2);
  animation: pulse-border 1.5s infinite alternate;
}
@keyframes pulse-border {
  from { box-shadow: 0 0 30px rgba(220,168,91,0.2); }
  to { box-shadow: 0 0 80px rgba(220,168,91,0.5); }
}

/* Login */
.login{min-height:100vh;display:grid;place-items:center;padding:28px;}
.login-center{position:relative;width:min(560px, 100%);display:grid;place-items:center;}
.discord-btn{
  position:relative; width:min(520px, 100%); display:flex; align-items:center; justify-content:center; gap:16px;
  padding:20px 24px; border-radius:30px;
  border:1px solid rgba(220,168,91,.3);
  background: radial-gradient(circle at 20% 20%, rgba(253,228,184,.15), transparent 60%), linear-gradient(135deg, rgba(220,168,91,.15), rgba(74,44,0,.35));
  box-shadow: 0 20px 80px rgba(0,0,0,.8), 0 0 0 1px rgba(220,168,91,0.1) inset;
  transform: translateY(0); transition: all .3s var(--ease); overflow:hidden;
}
.discord-btn::before{
  content:""; position:absolute; inset:-50%;
  background: radial-gradient(circle at 25% 25%, rgba(253,228,184,.25), transparent 45%), radial-gradient(circle at 75% 35%, rgba(220,168,91,.15), transparent 50%);
  filter: blur(20px); animation: drift 12s ease-in-out infinite alternate;
}
.discord-btn::after{
  content:""; position:absolute; inset:0;
  background: linear-gradient(90deg, transparent, rgba(253,228,184,.3), transparent);
  transform: translateX(-150%) skewX(-15deg); animation: sweep 3s ease-in-out infinite; opacity:.8;
}
@keyframes sweep{ 0%{transform:translateX(-150%) skewX(-15deg)} 50%{transform:translateX(150%) skewX(-15deg)} 100%{transform:translateX(150%) skewX(-15deg)} }
.discord-btn:hover{
  transform: translateY(-4px) scale(1.02); border-color: rgba(253,228,184,.5);
  box-shadow: 0 30px 100px rgba(0,0,0,.9), 0 0 30px rgba(220,168,91,0.4), 0 0 0 2px rgba(220,168,91,0.2) inset;
}
.discord-mark{
  position:relative; width:48px; height:48px; border-radius:16px; display:grid; place-items:center;
  background: rgba(0,0,0,.4); border:1px solid rgba(220,168,91,.3); box-shadow: inset 0 2px 10px rgba(253,228,184,0.1);
}
.discord-mark svg{width:28px; height:28px; color:var(--text); filter:drop-shadow(0 2px 5px rgba(0,0,0,0.5));}
.discord-text{position:relative; font-family:Outfit, sans-serif; font-size:20px; font-weight:700; letter-spacing:.5px; text-shadow: 0 2px 10px rgba(0,0,0,0.5);}
.discord-glow{
  position:absolute; inset:-2px; border-radius:32px;
  background: radial-gradient(circle at 50% 50%, rgba(220,168,91,.3), transparent 60%);
  filter: blur(15px); opacity:.8; pointer-events:none; animation: pulse 2s ease-in-out infinite;
}
@keyframes pulse{ 0%,100%{opacity:.5} 50%{opacity:1} }

/* Topbar */
.navbar{
  position:sticky; top:0; z-index:30; display:flex; align-items:center; justify-content:space-between; padding:16px 24px;
  background: rgba(5,3,2,.65); backdrop-filter: blur(20px); -webkit-backdrop-filter: blur(20px);
  border-bottom:1px solid rgba(220,168,91,.15); box-shadow: 0 10px 40px rgba(0,0,0,0.5);
}
.nav-logo{display:flex;align-items:center;gap:14px;transition: transform 0.2s ease;}
.nav-logo:hover{transform: scale(1.02);}
.nav-logo .mark{
  width:44px;height:44px;border-radius:14px;
  background: radial-gradient(circle at 30% 20%, rgba(253,228,184,.4), transparent 60%), linear-gradient(135deg, rgba(220,168,91,.25), rgba(74,44,0,.4));
  border:1px solid rgba(253,228,184,.4); display:grid; place-items:center;
  box-shadow: 0 0 15px rgba(220,168,91,0.3), inset 0 2px 5px rgba(255,255,255,0.2);
}
.nav-logo img{width:24px;height:24px;object-fit:contain;filter: drop-shadow(0 4px 8px rgba(0,0,0,.7))}
.nav-logo strong{font-family:Outfit, sans-serif;font-size: 18px; font-weight: 800; letter-spacing:.5px; text-shadow: 0 2px 5px rgba(0,0,0,0.8);}
.nav-logo small{display:block;color:var(--muted);font-size:12px;margin-top:2px; font-weight: 500;}
.nav-actions{display:flex;gap:12px;align-items:center}

/* Buttons */
.btn{
  display:inline-flex; align-items:center; justify-content:center; gap:10px;
  padding:12px 18px; border-radius:14px; border:1px solid rgba(220,168,91,.25);
  background: rgba(220,168,91,.1); color:var(--text);
  transition: all .25s var(--ease); font-weight:700; letter-spacing:.3px; font-family: Outfit, sans-serif;
  text-transform: uppercase; font-size: 13px; backdrop-filter: blur(5px);
}
.btn:hover{
  transform:translateY(-2px); border-color:var(--gold-light); background:rgba(220,168,91,.2);
  box-shadow: 0 10px 25px rgba(0,0,0,.5), 0 0 15px rgba(220,168,91,0.3); text-shadow: 0 0 8px rgba(255,255,255,0.5);
}
.btn:active{transform:translateY(1px); box-shadow: none;}
.btn.primary{
  background: linear-gradient(135deg, rgba(253,228,184,.25), rgba(152,111,50,.4));
  border-color: rgba(253,228,184,.5); box-shadow: inset 0 1px 3px rgba(255,255,255,0.2), 0 4px 15px rgba(0,0,0,0.4);
}
.btn.primary:hover{
  background: linear-gradient(135deg, rgba(253,228,184,.35), rgba(152,111,50,.5));
  box-shadow: inset 0 1px 3px rgba(255,255,255,0.3), 0 10px 30px rgba(0,0,0,0.6), 0 0 20px rgba(220,168,91,0.4);
}
.btn.ghost{background: rgba(0,0,0,.3); border-color: transparent;}
.btn.ghost:hover{background: rgba(220,168,91,.15); border-color: rgba(220,168,91,.3);}
.btn.red{background: rgba(239,68,68,.15); border-color: rgba(239,68,68,.3); color: #fca5a5;}
.btn.red:hover{background: rgba(239,68,68,.25); border-color: rgba(239,68,68,.5); box-shadow: 0 0 20px rgba(239,68,68,.3);}

.container{max-width:1240px; margin:0 auto; padding:30px 20px;}

/* Hero header */
.hero{
  padding: 20px 0 30px; display:flex; align-items:flex-end; justify-content:space-between; gap:20px; flex-wrap:wrap;
  animation: fadeDown 0.6s ease-out both;
}
@keyframes fadeDown { from { opacity: 0; transform: translateY(-20px); } to { opacity: 1; transform: translateY(0); } }
.hero h1{font-family:Outfit, sans-serif; font-size:42px; font-weight: 900; letter-spacing:.5px; text-shadow: 0 10px 30px rgba(0,0,0,0.8);}
.hero p{color:var(--muted); margin-top:10px; max-width:720px; font-size: 16px; line-height: 1.5;}
.shimmer{
  background: linear-gradient(90deg, var(--gold-light), #fff, var(--gold), var(--gold-light)); background-size: 200% auto;
  -webkit-background-clip:text; background-clip:text; color:transparent; animation: shimmer 3s linear infinite;
}
@keyframes shimmer { to { background-position: 200% center; } }

/* Premium cards - Huge Glassmorphism upgrade */
.grid{display:grid; grid-template-columns: 1fr; gap:24px; animation: fadeUp 0.8s ease-out both 0.1s;}
@media (min-width: 800px){ .grid{grid-template-columns: 1fr 300px;} }

.grid.staff-grid{grid-template-columns: 1fr;}
@media (min-width: 1024px){ .grid.staff-grid{grid-template-columns: repeat(3, 1fr);} }

@keyframes fadeUp { from { opacity: 0; transform: translateY(30px); } to { opacity: 1; transform: translateY(0); } }

.card{
  background: linear-gradient(145deg, rgba(20,15,10,0.8), rgba(5,3,2,0.9));
  backdrop-filter: blur(25px); -webkit-backdrop-filter: blur(25px);
  border: 1px solid rgba(220,168,91,.15); border-radius: var(--radius2);
  overflow: hidden; box-shadow: 0 25px 60px rgba(0,0,0,.6), inset 0 1px 1px rgba(255,255,255,0.05);
  transform: translateY(0); transition: all .4s cubic-bezier(0.175, 0.885, 0.32, 1.275);
  position: relative;
}
.card::before{
  content:""; position:absolute; top:0; left:0; right:0; height:1px;
  background: linear-gradient(90deg, transparent, rgba(253,228,184,.3), transparent); opacity: 0.5;
}
.card:hover{
  transform: translateY(-5px); border-color: rgba(220,168,91,.4);
  box-shadow: 0 35px 80px rgba(0,0,0,.8), 0 0 30px rgba(220,168,91,.15), inset 0 1px 2px rgba(255,255,255,0.1);
}
.card-h{
  padding:20px 24px; border-bottom:1px solid rgba(220,168,91,.1);
  display:flex; align-items:center; justify-content:space-between; gap:12px; background: rgba(0,0,0,.2);
}
.card-h h2{font-family:Outfit, sans-serif; font-size:20px; font-weight: 800; letter-spacing: .5px; text-transform: uppercase; color: var(--gold-light);}
.card-b{padding:24px; position:relative; z-index: 1;}

.pill{
  display:inline-flex;align-items:center;gap:8px; padding:6px 12px;border-radius:999px;
  border:1px solid rgba(220,168,91,.2); background: rgba(0,0,0,.4); font-size:12px; font-weight: 600; text-transform: uppercase; letter-spacing: .5px;
}
.pill.dot::before{
  content:"";width:8px;height:8px;border-radius:999px;background:var(--ok);
  box-shadow:0 0 10px var(--ok); animation: blink 2s infinite;
}
@keyframes blink { 0%,100%{opacity:1} 50%{opacity:0.4} }
.muted{color:var(--muted)}

.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
@media (max-width: 760px){ .stats{grid-template-columns:1fr;}}
.stat{
  padding:20px; border-radius:20px; border:1px solid rgba(220,168,91,.15);
  background: linear-gradient(135deg, rgba(20,15,10,0.6), rgba(0,0,0,0.4));
  position:relative; overflow:hidden; transition: transform 0.3s ease, border-color 0.3s ease;
}
.stat:hover{ transform: translateY(-2px); border-color: rgba(220,168,91,.3); box-shadow: 0 10px 30px rgba(0,0,0,0.5); }
.stat::after{
  content:""; position:absolute; right:-20px; top:-20px; width:100px; height:100px;
  background: radial-gradient(circle, rgba(220,168,91,.1), transparent 70%); border-radius:50%;
}
.stat strong{position:relative;display:block;font-family:Outfit, sans-serif;font-size:32px; font-weight: 900; background: linear-gradient(135deg, #fff, var(--gold-light)); -webkit-background-clip: text; color: transparent;}
.stat span{position:relative;color:var(--muted);font-size:13px; font-weight: 600; text-transform: uppercase; letter-spacing: 1px; display: block; margin-top: 4px;}

/* Form fields */
.field{display:flex;flex-direction:column;gap:10px;margin-bottom:16px}
.field label{font-size:13px; font-weight: 600; color:var(--gold-light); text-transform: uppercase; letter-spacing: .5px;}
.field input,.field select,.field textarea{
  width:100%; padding:14px 16px; border-radius:14px;
  border:1px solid rgba(220,168,91,.2); background: rgba(0,0,0,.4);
  color:var(--text); font-family: Inter, sans-serif; font-size: 15px; outline:none;
  transition: all .3s var(--ease); box-shadow: inset 0 2px 4px rgba(0,0,0,0.2);
}
.field input:focus,.field select:focus,.field textarea:focus{
  border-color: var(--gold-light); background: rgba(10,5,0,.6);
  box-shadow: inset 0 2px 4px rgba(0,0,0,0.2), 0 0 0 4px rgba(220,168,91,.15);
}
select option { background-color: var(--bg-deep); color: var(--text); }
.field textarea{min-height:120px;resize:vertical}

/* Ticket rows */
.tickets{display:flex;flex-direction:column;gap:14px}
.ticket-row{
  display:flex;justify-content:space-between;gap:14px;align-items:center;
  padding:16px; border-radius:18px; border:1px solid rgba(220,168,91,.15);
  background: linear-gradient(145deg, rgba(20,15,10,0.6), rgba(5,3,2,0.8));
  transition: all .3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
  cursor: pointer; position: relative; overflow: hidden;
}
.ticket-row::before{
  content:""; position:absolute; left:0; top:0; bottom:0; width:4px; background: var(--gold); opacity: 0; transition: opacity 0.3s ease;
}
.ticket-row:hover{
  transform:translateY(-3px) scale(1.01); border-color:rgba(220,168,91,.4); 
  background: linear-gradient(145deg, rgba(30,22,15,0.8), rgba(10,7,5,0.9));
  box-shadow: 0 15px 35px rgba(0,0,0,0.6), 0 0 15px rgba(220,168,91,0.15);
}
.ticket-row:hover::before{ opacity: 1; }
.ticket-left{display:flex;flex-direction:column;gap:6px}
.ticket-left strong{font-family:Outfit, sans-serif; font-size: 16px; font-weight: 700;}
.ticket-meta{display:flex;gap:12px;flex-wrap:wrap;color:var(--muted);font-size:12px; font-weight: 500;}
.badge{
  padding:6px 12px; border-radius:999px; font-size:11px; font-weight:800; text-transform: uppercase; letter-spacing:.5px;
  box-shadow: 0 4px 10px rgba(0,0,0,0.3); border: 1px solid transparent;
}
.badge.green{background:rgba(16,185,129,.15);border-color:rgba(16,185,129,.4);color:#34d399; box-shadow: 0 0 10px rgba(16,185,129,0.2);}
.badge.yellow{background:rgba(245,158,11,.15);border-color:rgba(245,158,11,.4);color:#fbbf24; box-shadow: 0 0 10px rgba(245,158,11,0.2);}
.badge.red{background:rgba(239,68,68,.15);border-color:rgba(239,68,68,.4);color:#f87171; box-shadow: 0 0 10px rgba(239,68,68,0.2);}

/* Staff Online Cards */
.staff-card {
  display: flex; align-items: center; gap: 12px; padding: 16px; border-radius: 16px;
  background: rgba(0,0,0,0.3); border: 1px dashed rgba(220,168,91,0.2);
  transition: all 0.3s ease;
}
.staff-card.drag-over {
  background: rgba(220,168,91,0.15); border-color: var(--gold-light);
  transform: scale(1.05); box-shadow: 0 0 20px rgba(220,168,91,0.3);
}

/* Modal / Drawer */
.modal-backdrop{
  position:fixed;inset:0;z-index:60; background: rgba(0,0,0,.75); backdrop-filter: blur(15px); -webkit-backdrop-filter: blur(15px);
  display:none;
}
.modal-backdrop.open{display:block;animation: fadeIn .25s ease-out both}
.modal{
  position:fixed;inset:0;z-index:61; display:none; align-items:center; justify-content:center; padding:24px;
}
.modal.open{display:flex}
.modal-panel{
  width:min(720px, 100%); border-radius:28px; border:1px solid rgba(220,168,91,.25);
  background: linear-gradient(145deg, rgba(20,15,10,0.95), rgba(5,3,2,0.98));
  box-shadow: 0 40px 120px rgba(0,0,0,.9), 0 0 40px rgba(220,168,91,0.1), inset 0 1px 2px rgba(255,255,255,0.1);
  transform: translateY(20px) scale(.95); animation: pop .4s cubic-bezier(0.175, 0.885, 0.32, 1.275) both; overflow:hidden;
}
.modal-h{padding:24px;border-bottom:1px solid rgba(220,168,91,.15);display:flex;align-items:center;justify-content:space-between;gap:12px; background: rgba(0,0,0,0.2);}
.modal-h h2{font-family:Outfit,sans-serif;font-size:22px; font-weight: 800;}
.modal-b{padding:24px;}
.xbtn{border:none;background:rgba(255,255,255,0.05);color:var(--text);font-size:24px;cursor:pointer;width:40px;height:40px;border-radius:12px; display: grid; place-items:center; transition: all 0.2s ease;}
.xbtn:hover{background: rgba(239,68,68,0.2); color: #fca5a5; transform: rotate(90deg);}

/* Chat */
.chat{display:flex;flex-direction:column;height:75vh;min-height:600px;}
.chat-log{flex:1;overflow:auto;padding:24px;display:flex;flex-direction:column;gap:16px;}
::-webkit-scrollbar { width: 8px; height: 8px; }
::-webkit-scrollbar-track { background: rgba(0,0,0,0.2); border-radius: 10px; }
::-webkit-scrollbar-thumb { background: rgba(220,168,91,0.3); border-radius: 10px; }
::-webkit-scrollbar-thumb:hover { background: rgba(220,168,91,0.5); }

.msg{
  padding:16px; border-radius:20px; border:1px solid rgba(220,168,91,.15);
  background: linear-gradient(145deg, rgba(20,15,10,0.7), rgba(0,0,0,0.5));
  box-shadow: 0 5px 15px rgba(0,0,0,0.3); position: relative;
  animation: slideIn 0.3s ease-out both;
}
@keyframes slideIn { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: translateY(0); } }
.msg .top{display:flex;align-items:center;justify-content:space-between;gap:10px; margin-bottom: 8px; border-bottom: 1px solid rgba(255,255,255,0.05); padding-bottom: 8px;}
.msg .who{font-family: Outfit, sans-serif; font-weight:800; font-size: 15px; display:flex; align-items:center;}
.msg .when{color:var(--muted);font-size:12px; font-weight: 500;}
.msg .body{white-space:pre-wrap;word-break:break-word;line-height:1.7; font-size: 15px; color: #fff;}
.msg .body a{color:var(--gold-light);text-decoration:underline; font-weight: 600;}
.msg .body h1, .msg .body h2, .msg .body h3 { margin: 12px 0 6px; color: var(--gold-light); font-family: Outfit, sans-serif; line-height:1.2; }
.msg .body h1 { font-size: 26px; }
.msg .body h2 { font-size: 22px; }
.msg .body h3 { font-size: 18px; }
.msg .body blockquote { border-left: 4px solid var(--gold); margin: 8px 0; color: var(--muted); background: rgba(220,168,91,0.05); border-radius: 4px; padding: 8px 12px; font-style: italic; }
.msg .body strong { color: #fff; font-weight: 800; }
.msg .body em { font-style: italic; color: #fde4b8; }
.msg .body pre { background: rgba(0,0,0,0.5); padding: 12px; border-radius: 8px; overflow-x: auto; margin: 8px 0; border: 1px solid rgba(255,255,255,0.1); }
.msg .body code { background: rgba(0,0,0,0.5); padding: 2px 6px; border-radius: 4px; font-family: monospace; color: var(--gold-light); }
.msg .body pre code { background: transparent; padding: 0; color: #fff; }
.msg .attach{margin-top:12px; display: inline-block; padding: 8px 12px; background: rgba(220,168,91,0.1); border-radius: 8px; border: 1px solid rgba(220,168,91,0.2);}

.chat-compose{
  padding:20px; border-top:1px solid rgba(220,168,91,.15);
  display:flex; gap:16px; align-items:flex-end; background: rgba(0,0,0,.3);
}
.chat-compose textarea{flex:1; min-height:50px; max-height:200px; margin-bottom: 0;}

.alert{
  padding:16px 20px; border-radius:16px; border:1px solid rgba(220,168,91,.2);
  background: rgba(220,168,91,.08); color: var(--gold-light); font-weight: 500; display: flex; align-items: center; gap: 10px;
}
.alert.error{border-color:rgba(239,68,68,.4); background:rgba(239,68,68,.15); color: #fca5a5;}
.alert.success{border-color:rgba(16,185,129,.4); background:rgba(16,185,129,.15); color: #6ee7b7;}